Terms of Service

TERMS OF SERVICE

THERE IS A $25 SERVICE FEE FOR ALL CANCELLED ORDERS

Please be confident that you want a service before you order.

THE RIGHT IS RESERVED TO REFUSE WORK PRODUCTION FOR ANY RUDE / ABUSIVE / DISRESPECTFUL CLIENT.
THERE ARE NO REFUNDS OTHER THAN BY THE TERMS OF THIS TERMS OF SERVICE AGREEMENT
PLEASE MIND YOUR MANNERS IN ALL COMMUNICATIONS.

By placing an order you agree that you have read and understood the Terms of Service.  If you cancel your order IN WRITING VIA EMAIL SENT TO METALESSON@GMAIL.COM within 24 hours of placing it you will receive a full refund, subject to these TERMS of SERVICE.

SCHEDULE TIMES​

​Client work times are only scheduled for Monday, Tuesday (and sometimes Wednesday) 10AM-7PM EST (Eastern Standard Time).

Minerva is not available Thursday, Friday and during weekends, holidays or at other times not expressly agreed to in writing by Minerva.

ONLY AFTER PAYMENT IS RECEIVED WILL YOU BE SCHEDULED for a consultation or for a report.

In the event of internet or phone connection difficulties your reading will be rescheduled and put at the top of the list.  There are no refunds for technological failures.

SERVICES PRODUCTION TIME

AND

RUSH ORDERS

It usually takes about 2-4 weeks for you to receive your completed service (that does not mean that work has not begun).  Sometimes it can take longer even up to 8-10 weeks when demand is great.

If you are not blessed with a patient nature, then pay for a RUSH order and you will be moved nearer to the top of the list. Please STILL ALLOW up to 7 days for your RUSH results, as you are likely not the only person in a rush and others might have come before you!  Fair is fair.

Be aware of the time zones. Phone Consultations are NOT scheduled outside the posted hours EASTERN STANDARD TIME.

IT IS YOUR RESPONSIBILITY TO BE AVAILABLE FOR YOUR PHONE CONSULT AT THE CORRECT TIME.   EASTERN STANDARD TIME.

NO OFFENSE TO ANYONE BUT PHONE CONSULTATIONS AND REPORTS ARE ONLY CONDUCTED IN AND PRODUCED IN STANDARD AMERICAN ENGLISH.   EASTERN STANDARD TIME.

CANCELLATIONS

You may cancel your order at any time.  PLEASE DO SO IN WRITING VIA EMAIL SENT TO METALESSON@GMAIL.COM  and you will be refunded fees paid subject to these TERMS of SERVICE.

TO CHANGE YOUR ORDER:

You may switch to another service by paying the price difference AND sending an email that you wish to have the original service changed to the new service (SPECIFY WHAT THE NEW SERVICE IS).  You must also include any requested information (full name, DOB, etc. as described on the SERVICES PAGE for purpose of rendering the service requested.  If the newly requested service costs less than the original service ordered and work has not been begun on it we will refund the difference, subject to conditions contained in these Terms of Service.

NO CHANGE ORDERS FOR RUSH ORDERS are permitted.

IMPORTANT:  You will receive a change order confirmation email from us OR you will receive a declination email, if we are unable to switch your service (it might have already been started or completed), in which case we will be unable to accommodate your new request. In either event, unless you hear back from us either confirming or denying your request DO NOT ASSUME YOUR REQUEST HAS BEEN RECEIVED, READ or PROCESSED until you hear back from Minerva/us.

 

EMAIL

Only use METALESSON@GMAIL.COM for all correspondence.

  • UNANSWERED email (General Public): If you have sent a question which has already been answered on the website or in a video it will probably not be answered via email. CHECK THE WEBSITE PRIOR TO SENDING AN EMAIL FOR GENERAL QUESTIONS.
  • UNANSWERED EMAIL (Private Client) If you are a private client asking about a service you have paid for and not yet received 1) Please do not message with ‘when will it be done’ type questions. If you cannot wait patiently for this time consuming, delicate work to be processed do not place an order in the first place or pay for a RUSH and still wait at least until the 7 day window has closed.  If that looks like it is going to happen you will be contacted anyway with apologies and explanations and appropriate penalties being absorbed and make it right offers being made and kept.  We will do our best to make you happy(ier).

 

REFUNDS

Please read this entire section before trying to starting a fight with me about a refund. Just as I have a responsibility to give you what you pay for, YOU have a responsibility to me not to waste my time or try to get something for nothing. Any information provided via any service rendered in connection with this website, channel or professional service is subject to your own interpretation, understanding, attitude, etc.  There is no guarantee made that you will like, believe or understand what you receive, hear, read, see, etc.  Your emotional or intellectual response is not sufficient to trigger a refund or free reschedule.

THERE IS A $25 SERVICE FEE FOR ALL CANCELLED ORDERS

Please be confident that you want a service before you order.

If you cancel your order IN WRITING VIA EMAIL SENT TO METALESSON@GMAIL.COM within 24 hours of placing it you will receive a full refund, subject to these TERMS of SERVICE.

PAYPAL REFUND   Save your time and get your money faster by contacting me first for a refund.  Please email metalesson@gmail.com to discuss a refund and do not go through Paypal chargeback immediately. Why?  This is unfair to Me when I might already be in the midst of processing your request. Emailing directly can get you a refund much faster, because when you go through Paypal chargeback, PAYPAL can take 30 days to release your funds because PayPal holds them for a period of time before processing. Make it easier on yourself first send an email  here at metalesson@gmail.com

If you cancel any service after 24 hours of placing it regardless of other terms contained herein $25 will be charged against any refund otherwise due you. 

If you cancel your phone appointment prior to the 24 hours before which it is scheduled to you will receive a full refund, less a $50 service fee, subject to these Terms of Service.

REFUNDS FOR WORK PRODUCT

  • There are no refunds for work completed and/or sent.
  • There are no refunds for work which has been started or is in progress.
  • There are no refunds for work completed in the absence of requested personal information which has been requested and not provided as described on the Services page and service description
  • There are no refunds for audio files lost or corrupted after they have been sent to the email address from which you ordered your service originally. Files are double checked prior to transmission. After transmission of the file is activated (ie., ‘sent’) the file is out of our jurisdiction and scope of responsibility.

 

REFUNDS FOR SCHEDULE ISSUES:

There are no refunds once any of the following events have occurred:

  • Within 24 hours of a NON-cancelled in writing phone consult appointment
  • After 24 hours of placing any RUSH request.
  • After any work has begun on any Report you have requested.
  • After the first 5 minutes of your Phone Consultation having begun.
  • After you miss your call back, if first call was missed. There is a 10 minutes grace period after scheduled time of first call if you are unable to receive it at the scheduled time.  You will be called back one (1) time.  If you miss the second call, no refund, however, you may choose to reschedule and take your place at the back of the line.

Any otherwise permitted refunds will be issued, less a $25 service fee.

 LEGALLY REQUIRED DISCLAIMERS

The material on this site is for informational  and entertainment purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. Note: The Metaphysics Today videos, services and reports and Divination Studio provide educational information, and is not a substitute for legal, financial, professional, or medical advice, diagnosis or treatment. For answers to your specific, individual questions about medical, legal, and financial issues, please contact your healthcare provider, attorney, financial consultant, or other professional advisor.

IF YOU HAVE CONCERNS ABOUT HEALTH ISSUES, IT IS NOT THE TIME FOR A PSYCHIC READING. SEEK OUT A LICENSED MEDICAL PHYSICIAN OR NURSE PRACTITIONER.

There are no warranties made for any purpose.

You agree and understand I am not providing Medical or Legal advice nor giving Legal or Medical diagnosis upon which you should reasonably rely. Metaphysics Today, Minerva, nor anyone else associated with this channel or website or readings will not be held responsible for any action or decisions you make pertaining to your life using your free will.

Services are not to be used in place of any professional, medical, financial, or legal counseling.

Metaphysics Today, Minerva, Cathleen Carr, Divination Studio, nor anyone else associated with this channel or website or readings is not responsible for any decisions you make as a result of a service rendered here, via YouTube videos, via consultation(s),via reports delivered or preserved by any means, or any answer(s) provided delivered or produced at your request.

Your consultation is subject to your own personal interpretation.

All information presented by any means or delivered in any way is provided for entertainment purposes only.  This statement is required to be posted by law in various jurisdictions and provided to respect the law, though we declare that we do not agree with the spirit of the law as it discriminates against oracles and diviners.

Psychic readings are – by law – for entertainment purposes only and do not purport to render any kind of guarantee. Legally speaking, if you get a psychic reading, it is an entertainment service you are purchasing.

You, the consumer, are solely responsible for any and all actions that you take based on information you may receive in a psychic reading, and by calling in or by otherwise utilizing the services of the psychic / or readers at Metaphysics Today, Cathleen Carr, ‘Minerva’, Divination Studio, nor any employee or representative’s locations, you acknowledge that you have read and understood this disclaimer and the frequently asked questions listed on this website.

All psychic readers- psychic or otherwise- working under the Metaphysics Today, Cathleen Carr, ‘Minerva’, Divination Studio, or any employee or representative’s auspices are individual businesses (contractors operating independently of Metaphysics Today, Cathleen Carr, ‘Minerva’, Divination Studio, or any employee or representative) and are assumed and deemed in any of their respective locations that require as such to possess all necessary and/or requisite city/county/local business license(s), permit(s) and all other requirements.

Hypnotherapy, Reiki and several other esoteric practices are self-regulated by various organizations that bestow certain certifications, but none are officially recognized by any accredited academic institution or governmental agency.

Psychic readings should absolutely not be used for diagnosing or treating a health problem, disease, or psychological problem, as psychic consultation is not a substitute for professional care. If you have or suspect you may have a medical or psychological problem, consult your appropriate health care provider. Never disregard professional medical advice or delay in seeking it because of any information you may receive in a psychic reading.

Any information on this website that could be construed as a testimonial or an endorsement is consists of verbatim posts from clients. They are published for promotional reasons only, and do not constitute a guarantee, warranty, or prediction regarding the outcome of any past, ongoing, or future consultation(s) with you. By allowing third party testimonials to be available, we do not claim that anyone will experience the same or similar results as mentioned in these individual submissions, nor do we claim that a significant number of clients may obtain similar results. Another way to state this is that results experienced by any one individual who has written a testimonial or endorsement is not necessarily what any given other person should expect to experience.

Again, though I do not believe a word of this,  the law requires that I declare that this work is ‘FOR ENTERTAINMENT AND INFORMATIONAL PURPOSES ONLY’.