Terms of Service

TERMS OF SERVICE

By placing an order you agree that you have read and understood the Terms of Service.  If you cancel your order IN WRITING VIA EMAIL SENT TO METALESSON@GMAIL.COM within 24 hours of placing it you will receive a full refund, subject to these TERMS of SERVICE.

REFUNDS

Please read this entire section before trying to starting a fight with us or PayPal about a refund. Just as Dr. Carr has a responsibility to give you what you pay for, you have a responsibility to her not to waste her time or try to get something for nothing.

If you cancel any service after 24 hours of placing it regardless of other terms contained herein $25 will be charged against any refund otherwise due you. 

 

This policy applies to orders as well where you have provided incorrect information.  Because it costs us money to refund your money THERE IS A $25 SERVICE FEE FOR ALL CANCELLED or refundedORDERS.

Please be confident that you want a service before you order.

Orders cancelled within the 24 hour window: Emailing us directly can get you a refund much faster than going first to PayPal. Please be aware that PayPal will follow our terms of service as posted on this website.

PAYPAL CHARGEBACK REFUND   Please email metalesson@gmail.com to discuss a refund and do not go through Paypal chargeback .Why?  PAYPAL can take 30 days to release your funds because PayPal holds them for a long period of time before processing. Make it easier on yourself ~ first send an email  here at metalesson@gmail.com  Save time and get your money faster by contacting us first.

THERE ARE NO REFUNDS FOR WORK BEGUN, COMPLETED OR SENT.

IF YOU MISS A SCHEDULED SESSION YOU MAY RESCHEDULE AT YOUR EARLIEST CONVENIENCE.

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THE RIGHT IS RESERVED TO REFUSE WORK PRODUCTION FOR ANY RUDE / ABUSIVE / DISRESPECTFUL CLIENT.
THERE ARE NO REFUNDS OTHER THAN BY THE TERMS OF THIS TERMS OF SERVICE AGREEMENT
PLEASE MIND YOUR MANNERS IN ALL COMMUNICATIONS.

ONLY AFTER PAYMENT IS RECEIVED WILL WORK BEGIN ON YOUR ORDER.

There are no refunds for technological failures.  Just notify us promptly and we will bend over backwards to accommodate you within our reasonable ability to do so.  Resends within 10 days of original send date are possible, but no refunds.

 

DETAILS FOR ANY RELATIONSHIP OR PERSONAL SERVICE OR REPORT:

This email service is for 1 Question to be answered personally via email text or audio recording (her choice) by  Dr. Cathleen Vaune Carr, JD PhD, the author, YouYube channel host, and relationship consultant.

Consultations are handled on a first come, first served basis only and please allow at least 2 -4 weeks as there is great demand. Please read this websites Terms of Service prior to purchase.

After your payment is processed Dr. Carr will get in touch with you (via a private email address) inviting you to tell her about your problem in as much detail as you can. Check your spam folder for this message if you do not see it in your inbox. Then she will give you her answer (via email), (please, follow the spam box rule above).

She might share your consult (discreetly, with your full confidentiality in tact of course) in an upcoming video or book (optional at her discretion), and your purchase of a consult acknowledges this possibility, and gives her permission to do so without further written permission).  To opt out of this possibility YOU must say so in writing at time of purchase.

Please be aware, though Dr. Carr is also a licensed attorney, she will not in any event provide legal advice or counsel, only relationship advice in her professional capacity as an Expert Relationship Coach, Ordained Minister, and certified Pastoral Counselor.  This service does not entitle anyone to regard her as retained legal counsel under any circumstance.  Further, her advice is secular -there are no specific religious references associated with any of her services.

Dr. Carr will answer your question in writing or audio recording and only within the same email stream she initiated. Her final answer constitutes full satisfaction of this service. Please respond to her email ASAP for faster handling. Please make sure you check your spam folder and allow emails from her to be received. We will not share your email address with any one. Be sure you have read and understand Terms of Service for this website and service prior to purchase and all sales for any service are final and no refunds will be given unless services are not provided.

SERVICES PRODUCTION TIME

AND

RUSH ORDERS

It usually takes about 2-4 weeks for you to receive your completed reading or report (that does not mean that work has not begun).  Sometimes it can take longer even up to 8-10 weeks when demand is great.

If you are not blessed with a patient nature, then these services might not be for you.

RUSH ORDERS ONLY APPLY TO REPORTS AND THE EMAIL CONSULTING SERVICE.  THERE IS NO RUSH ORDER FOR THE EXPEDITED RELATIONSHIP COUNSELING SESSIONS.

If you have urgent needs, then order a rush order for your report or Life Mate Question Email Consultation.  This will move your order up HOWEVER it might still take up to 7 business days to complete your report.  Please allow this 7 day window of time or do not purchase a service or report.

CANCELLATIONS

You may cancel your order at any time within the first 24 hours.  PLEASE DO SO IN WRITING VIA EMAIL SENT TO METALESSON@GMAIL.COM  and you will be refunded fees paid subject to these TERMS of SERVICE.  See the $25 cancellation fee at top of this page.

TO CHANGE YOUR ORDER:

You may switch to another service by paying the price difference AND sending an email that you wish to have the original service changed to the new service (SPECIFY WHAT THE OLD SERVICE WAS AND WHAT THE NEW SERVICE IS).  You must also include any requested information (full name, DOB, etc. as described on the SERVICES PAGE for purpose of rendering the service requested.  If the newly requested service costs less than the original service ordered and work has not been begun on the first we will refund the difference, subject to conditions contained in these Terms of Service.  See the $25 cancellation fee at top of this page.

NO CHANGE ORDERS FOR RUSH ORDERS are permitted.

IMPORTANT:  You will receive a change order confirmation email from us OR you will receive a declination email, if we are unable to switch your service (it might have already been started or completed), in which case we will be unable to accommodate your new request. In either event, unless you hear back from us either confirming or denying your request DO NOT ASSUME YOUR REQUEST HAS BEEN RECEIVED, READ or PROCESSED until you hear back from us IN WRITING.

EMAIL

Only use METALESSON@GMAIL.COM for all correspondence – except for email consultations, then only use the email you are sent from Dr. Carr to work with her on your case.  ALL general inquiries, administrative questions, etc. should be sent ONLY to metalesson@gmail.com

  • UNANSWERED EMAIL (General Public): If you have sent a question which has already been answered on the website or in a video it will probably not be answered via email. CHECK THE WEBSITE PRIOR TO SENDING AN EMAIL FOR GENERAL QUESTIONS.  THE PRODUCTS AND SERVICES ARE DESCRIBED AS FULLY AS THEY CAN BE AND REQUESTS FOR ‘MORE INFORMATION’ WILL BE IGNORED.
  • UNANSWERED EMAIL (Private Client) If you are a private client asking about a service you have paid for and not yet received 1) Please do not message with ‘when will it be done’ type questions. If you cannot wait patiently for this time consuming, delicate work to be processed do not place an order in the first place or pay for a RUSH and still wait at least until the 7 day window has closed.  If in the unlikely event the 7 day window still cannot be honored by us you will be contacted with apologies and make it right offers being made and kept.  We will do our best to make you happy(ier). But, still no refund beyond the rush surcharge.

 

NO GUARANTEE

Any information provided via any service rendered in connection with the MetaphysicsLessons.com  website, the Metaphysics Today YouTube channel or any and all professional service offered by Dr. Cathleen Carr is subject to your own interpretation, understanding, attitude, etc.  There is no guarantee made that you will like, believe or understand what you receive, hear, read, see, etc.  There is no guarantee that your relationship will last, improve, result in engagement or marriage.  There is no guarantee that your partner will love you, forgive you, or change.  Your emotional or intellectual response is not sufficient to trigger a refund or free reschedule.

Please be confident that you want a service before you order.

If you cancel your order IN WRITING VIA EMAIL SENT TO METALESSON@GMAIL.COM within 24 hours of placing it you will receive a full refund, subject to these TERMS of SERVICE ($25 cancellation fee which will be deducted from your refund).

 

If you cancel your phone appointment prior to the 24 hours before which it is scheduled you can reschedule for the next available appointment.

REFUNDS FOR WORK PRODUCT

  • There are no refunds for work completed and/or sent
  • There are no refunds for work which has been started or is in progress
  • There are no refunds for work completed in the absence of requested personal information which has been requested and not provided as described on the Services page and service description
  • There are no refunds for audio files ‘lost or corrupted’ after they have been sent to the email address from which you ordered your service originally. Files are double checked prior to transmission. After transmission of the file is activated (ie., ‘sent’) the file is out of our jurisdiction and scope of responsibility.  If your audio file is lost or corrupted we will attempt to send another to the email address you provide or the one in our records.  If there is a continuing problem please contact us immediately at metalesson@gmail.com.  Audio files are only saved for 10 days.

 

REFUNDS FOR SCHEDULE ISSUES:

There are no refunds once any of the following events have occurred:

  • Within 24 hours of a NON-cancelled in writing phone consult appointment
  • After 24 hours of placing any RUSH request.
  • After any work has begun on any Report you have requested.
  • After your Phone Consultation has begun.
  • After you miss your call back, if first call was missed. There is a 10 minutes grace period after scheduled time of first call if you are unable to receive it at the scheduled time.  You will be called back one (1) time.  If you miss the second call, no refund, however, you may choose to reschedule and take your place at the back of the line.

    We recommend you download your audio recording right away to preserve it. We do not guarantee preservation of any recording after 10 days of posting or transmission or email send. 

 

 LEGALLY REQUIRED DISCLAIMERS

The material on this site is for informational  and educational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. Note: The Metaphysics Today videos, services and reports and Divination Studio provide educational information, and is not a substitute for legal, financial, professional, or medical advice, diagnosis or treatment. For answers to your specific, individual questions about medical, legal, and financial issues, please contact your healthcare provider, attorney, financial consultant, or other professional advisor.

IF YOU HAVE CONCERNS ABOUT MENTAL OR PHYSICAL HEALTH ISSUES SEEK OUT A LICENSED MEDICAL PHYSICIAN OR NURSE PRACTITIONER.

There are no warranties made for any purpose.

You agree and understand I am not providing Medical or Legal advice nor giving Legal or Medical diagnosis upon which you should reasonably rely. Metaphysics Today,  Dr. Cathleen v. Carr, Minerva, nor anyone else associated with this channel or website or readings will not be held responsible for any action or decisions you make pertaining to your life using your free will.

Services are not to be used in place of any professional, medical, financial, or legal counseling.

Metaphysics Today, Minerva, Cathleen Carr, Divination Studio, nor anyone else associated with this channel or website or readings is not responsible for any decisions you make as a result of a service rendered here, via YouTube videos, via consultation(s),via reports delivered or preserved by any means, or any answer(s) provided delivered or produced at your request.

Your consultation is subject to your own personal interpretation.

All information presented by any means or delivered in any way is provided for educational or entertainment purposes only.  This statement is required to be posted by law in various jurisdictions and provided to respect the law, though we declare that we do not agree with the spirit of the law as it discriminates against oracles and diviners.

Psychic readings are – by law – for entertainment purposes only and do not purport to render any kind of guarantee. Legally speaking, if you get a psychic reading, it is an entertainment service you are purchasing.

You, the consumer, are solely responsible for any and all actions that you take based on information you may receive in a psychic reading, and by calling in or by otherwise utilizing the services of the psychic / or readers at Metaphysics Today, Cathleen Carr, ‘Minerva’, Divination Studio, nor any employee or representative’s locations, you acknowledge that you have read and understood this disclaimer and the TERMS OF SERVICE posted on this website.

All psychic readers- psychic or otherwise- working under the Metaphysics Today, Cathleen Carr, ‘Minerva’, Divination Studio, or any employee or representative’s auspices are individual businesses (contractors operating independently of Metaphysics Today, Cathleen Carr, ‘Minerva’, Divination Studio, or any employee or representative) and are assumed and deemed in any of their respective locations that require as such to possess all necessary and/or requisite city/county/local business license(s), permit(s) and all other requirements.

Psychic readings should absolutely not be used for diagnosing or treating a health problem, disease, or psychological problem, as psychic consultation is not a substitute for professional care. If you have or suspect you may have a medical or psychological problem, consult your appropriate health care provider. Never disregard professional medical advice or delay in seeking it because of any information you may receive in a psychic reading.

Any information on this website that could be construed as a testimonial or an endorsement is consists of verbatim posts from clients. They are published for promotional reasons only, and do not constitute a guarantee, warranty, or prediction regarding the outcome of any past, ongoing, or future consultation(s) with you. By allowing third party testimonials to be available, we do not claim that anyone will experience the same or similar results as mentioned in these individual submissions, nor do we claim that a significant number of clients may obtain similar results. Another way to state this is that results experienced by any one individual who has written a testimonial or endorsement is not necessarily what any given other person should expect to experience.

Again, though I do not believe a word of this,  the law requires that I declare that this work is ‘FOR ENTERTAINMENT AND INFORMATIONAL PURPOSES ONLY’.